ACA Mediation, Mediation Services, and Mutual Mediations – Feasible Business Collection Agencies Ripoff


ACA Mediation, Mediation Services, and Mutual Mediations – Feasible Business Collection Agencies Ripoff

The Washington state dept. of Financial Institutions (DFI) has gotten numerous complaints from Washington customers of exactly exactly what seems to be financial obligation an assortment scam. A few customers reported being contacted by entities alleging to be “Mediation Services” and “Mutual Mediations.” These entities advertised become gathering debts owed for loans the customers reported never happened.

One customer reported to get voicemails that are threatening Mediation Services. Once the customer called the amount provided, the responding to person will never provide the customer any information regarding the foundation associated with so-called financial obligation. The customer stated that several phone phone phone calls and voicemails had been gotten.

Another customer stated that some body claiming to express Mediation Services was indeed making voicemails regarding the consumer’s individual phone. The caller identified himself as Kevin Reynold. The caller claimed which he required the customer to contact him regarding a pending instance contrary to the customer for a highly skilled financial obligation. The voicemail further claimed that appropriate action could be taken in the event that financial obligation had not been compensated instantly, and therefore the consumer will be waiving their legal rights in the event that customer neglected to respond.

One customer reported being called by someone distinguishing himself as Brad Stevens from Mediation Services. The caller told the customer he had been gathering a financial obligation owed for a quick payday loan, but declined to recognize the title associated with the cash advance business. The caller advertised the buyer owed $700 for an online payday loan applied for this season that the customer would not recognize. The buyer stated that the caller knew exactly exactly what bank the buyer utilized.

Another customer reported being called numerous times by somebody claiming to express shared Mediations. The caller reported the customer owed $1,000 to nationwide Group, LLC for an online payday loan taken out last year that the buyer failed to recognize. The customer reported the caller threatened that theft fees could be filed in the event that customer would not come into a payment plan.

These facts are alleged because of the customers, and also perhaps not been confirmed by the Department.

The customers reported the contact that is following linked to the phone telephone telephone calls:

The entities perpetrating the obvious frauds are maybe perhaps not certified because of the Department consequently they are perhaps perhaps not registered to conduct company in Washington State by the Department of Licensing, the Department of income, or the Secretary of State. The Department of Licensing licenses and regulates debt collectors under RCW 19.16.

Take note that the callers reported by the buyer really should not be mistaken for the after organizations which are registered utilizing the state:

  • Mediation Services, LLC – Bellingham, WA (Inactive)
  • Mediation Solutions, Melinda Branscomb – Vashon, WA

DFI warns Washington customers:

  • Never ever deliver cash or offer use of your bank or charge card as a result to threatening telephone calls or e-mails you will get claiming which you owe a financial obligation.
  • Never ever provide any information that is personal, such as for example social safety number, charge card, or banking account information to virtually any specific, internet site, or business without first verifying their identity and permit status.
  • Check that a monetary solutions business or person is correctly certified to conduct company within the state of Washington utilizing the “Verify a License” function in the DFI’s internet site at
  • Check out the permit status of debt collectors utilizing the State of Washington Department of Licensing at

Important info for Washington State Consumers

Washington State residents are informed that Washington State law provides in RCW 31.45.105(1)(d) and (3) that a “small loan” made by the unlicensed entity (which will be maybe perhaps not otherwise exempt from licensure) to an individual actually positioned in Washington State is uncollectible and unenforceable in Washington State. a loan that is“small is defined in RCW 31.45.073 as a loan that doesn’t meet or exceed $700 and needs payment between 7 and 45 times following the loan is manufactured. You should look at getting advice that is legal figure out if your loan is collectable or enforceable in Washington before making a decision not to ever spend.

Information Regarding Federal Business Collection Agencies Legislation

From you, the collection activity may be subject to the federal Fair Debt Collection Practices Act if you received a loan from a lender or owed money to a business and someone other than the lender or business is now attempting to collect. You can request a “written validation notice,” which must include the amount of the debt, the name of the creditor you owe, and your rights under the FDCPA if you receive a communication from a party claiming that a debt is owed. You can contact the Federal Trade Commission at 1-877-FTC-HELP or online at when you yourself have concerns regarding federal commercial collection agency rules.

Prevent and Report Identity Theft

Customers should not make re payments over the telephone or via e-mail up to a party that is third collector that does not want to give a written validation notice. No matter if the celebration appears to have a number of your individual or information that is financial you ought not make re re payments or offer banking account or bank card information without getting a written validation notice. If the scammers currently have your money information, social safety quantity, or any other nonpublic information, you might be a target of identification theft. The Federal Trade Commission (FTC) has information for victims of identification theft available on the internet at

You have been the victim of a financial scam and are concerned about your personal financial information, contact your bank and the three major credit bureaus if you feel. Procedures for calling the credit agencies can be found regarding the sign in FTC’s internet site at

Report Suspicious Activity, Scams or Fraud

If some body threatens to garnish your wages, contact your company, or makes use of threatening, daunting, or unpleasant language, report such actions to convey and federal regulators.


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